| Issue ID | 795975 |
| Internal NHTSA # | 10336236 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 14/06/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My wife and two daughters were driving in our 2009 routan today. My wife smelled smoke and noticed smoke emanating from our right side sliding door. My wife pulled off quickly into a gas station where the attendant extinguished the fire. The fire caused the window to explode; the interior of the vehicle was filled with smoke within minutes of exiting the car. Fire crew came to inspect the vehicle. We have had issues with this sliding door not closing properly (electronically) and have asked the dealership to fix this issue with our right sliding door on two different occasions. Upon investigation, i noticed a recall for 2009 routans issued on friday. My wife and daughters were very fortunate that they were able to pull off the road quickly, others may not be so fortunate. This recall needs to be taken seriously, and expedited! The vehicle is with the dealer. I will provide an update on how they corrected the issue. |
| Vehicle Mileage at Failure | 16600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAMPA, FL |
| VIN pattern | 2V8HW54X19RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |