| Issue ID | 1690056 |
| Internal NHTSA # | 11354945 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 03/08/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 volkswagen routan. The contact stated that while driving at 45 mph, the vehicle stalled with an unknown warning light illuminated. The contact stated that the failure occurred after the vehicle was repaired under nhtsa campaign number: 15v194000 (electrical system). The vehicle was towed to volkswagen of macon located at 4786 riverside dr, macon, ga 31210, (478)781-7701, to be diagnosed. The mechanic was unable to start the vehicle. The contact stated that the mechanic was unable to retrieve any information from the computers in the vehicle. The contact was informed that the part needed to repair the vehicle was on back order. The contact stated that the tow truck operator provided a diagnostic test and informed the contact that the ignition switch module needed to be replaced. The ignition switch module was replaced however, the failure recurred. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 124,000. |
| Vehicle Mileage at Failure | 124000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | JESUP, GA |
| VIN pattern | 2V8HW54X49RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |