2009 Volkswagen ROUTAN Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ROUTAN 2009 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ROUTAN 2009 electrical system and complaints other owners have filed.
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2009 Volkswagen ROUTAN Electrical System Problems, Complaints and Defects

 Issue ID1517438
 Internal NHTSA #11154471
 ManufacurerVolkswagen Group of America, Inc.
 BrandVOLKSWAGEN
 ModelROUTAN
 Model Year2009
 File date10/11/18
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemFor several months in 2018 our 2009 volkswagen routan would not start, windows would not work correctly, etc. On november 10th, 2018, our 2009 volkswagen routan was stationary and would not start at all. Called a tow truck to have it taken to the nearest dealership. Tow truck driver messed with the vehicle and was able to start it and we drove it to the dealership. The dealership received our vehicle on 11/10/18. The dealership notified us that there is an open recall on the "win module" and they would contact volkswagen for the replacement parts. The dealership did not receive the part until 11/15/18 and the part was used/programmed for a different vehicle therefore it was unable to be installed in our vehicle. The dealership then provided us with a loaner vehicle and contacted volkswagen for yet another unused part. It is now 11/28/18 and we still do not have our vehicle. The part was received and installed however the vehicle's battery will no longer hold a charge. The dealership wants to put a new battery in the vehicle and we will have to pay $150. 00 for the battery and installation. We never received notice of this recall. My husband lost 2 days of pay. We had to rely on 3 different people to get my husband to and from work. I am disabled and had surgery on 10/23/18 and unable to get to physical therapy let alone leave the house for a week because the dealership didn't have any available loaner vehicles until 11/15/18. This has been a danger to my family/children and a great inconvenience. Today 11/28/18 i am calling the actual volkswagen customer service to report their negligence and the grief/expense they have caused my family. We purchased this vehicle because of volkswagens reliability standards but we will now never purchase from their company again. As of today 11/28/18 we still do not have our vehicle returned!
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateBUTLER, PA
VIN pattern 2V8HW34159RXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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