| Issue ID | 1413336 |
| Internal NHTSA # | 11032888 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 11/10/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | As of january 2017 i have had the repeated issue of the car not starting when turned on. Note the recall on the ignition was done by the vw dealer previously. The car not starting at first occurred once and awhile. Then became more consistent, i replaced the starter in march 2017 thinking that would resolve the issue. Since then the problem keeps occurring. Vw dealer has no idea what the issue is and wants me to replace the starter again. I've researched this mechanical problem and found out a lot of people are having the same issue. There's a click when you attempt to start the car and this is after the battery and starter has been replaced. The longest i've waited for the car to start is about 30 minutes. I attempt to start it a few minutes are sitting in the car, sometimes it takes one try sometimes it takes 20 tries then the car will start up. I've reported this to vw care and they advised me to get the starter replaced again, spending more money. This is not a customer care issue, this is on the vw company. |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | IRVINGTON, NJ |
| VIN pattern | 2V8HW54X89RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |