| Issue ID | 1378737 |
| Internal NHTSA # | 10986280 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 01/06/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Randomly stalls while driving- brought to mechanic, paid almost $1000 to try to get fixed, brought back when everything paid for didn't fix & was told to report ignition switch recall to vw to get fixed. Also lost power to rear dvd within days after purchase & never knew what to do. Brake pads are bad within 3-4,000 miles- windshield washer squirter unrepairable. Biggest issue is the ignition switch though, if that what is causing van to stall - while going steady speed, usually occurs over 25 mph for more than 5 miles- van starts jerking like it's going to stall & when sitting at a stop light or sign, or parked, idling, stalls & takes multiple attempts to restart - this has been happening since i purchased my 2009 routan in 2014 when it had less than 60k miles. I have brought to mechanics that are friends & to multiple dealerships & shops to diagnose & fix & paid for everything out of pocket to get fixed or replaced & it has never fixed the problem for more than a week. For the brakes, i buy only the mid level or high level grade brakes & have had to switch both front & rear brakes, rotors & calipers out @ least 3-4 times per year since about 1 month after ownership. Every time, 1-2 brake pads were completely bad & gone while the others were about 50-70% . Another issue, that has never been able to get fixed is the a/c- after recharging, the a/c will blow cold on the drivers side front only & hot throughout the rest of the car. When heat is on, same problem, only blows heat in front & cool in back. How do i get all recalls for my minivan repaired through volkswagen? How does the process work? I have 5 small children & this is our only form of transportation. Will i be provided with a loaner that will seat my entire family while my vehicle is being repaired? Please advise as i have had this minivan for over 3 years with these issues and spent thousands of dollars |
| Vehicle Mileage at Failure | 59000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROUND LAKE BEACH, IL |
| VIN pattern | 2V8HW34119RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |