| Issue ID | 1155563 |
| Internal NHTSA # | 10681477 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 16/09/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Have owned this vehicle for 5 months. Vehicle would not start... Had been driven aprox 30 miles/cooled just would click, would restart after time given, taken to dealer no problems found, it has done this 4 more time since, is part of the recall 14v-396. Have taken it back to the dealer purchased from and vw dealership and problem cannot be duplicated therefore it cannot be repaired. It has been in the shop for two weeks and no solution found.... Suspect it is the ignition switch in the recall but is not throwing out any code. Vw states that they cannot replaced because there is no code and if whin module none are available plus the recall states remedy not available. Vw rep said we could pay out of pocket, and then if later found out to be under the recall they would reimburse... Which is totally a lie since there are no whin modules available and that isn't a known fix. I find it totally absurd that they really think we should be driving this vehicle since a failure may happen at anytime, speed, and may cause a crash. The fact that they do not value the lives in the vehicle is very discouraging. Have suggested they replace vehicle or pay the loan and was told that was doubtful. |
| Vehicle Mileage at Failure | 105023 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORDLAND, MO |
| VIN pattern | 2V8HW54X19RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |