| Issue ID | 1153331 |
| Internal NHTSA # | 10679807 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 02/10/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving typically at speeds less than 45 mph the vehicle engine will shut down and electrical power at the dash is lost. Vehicle will restart after it shuts down. Problem is not consistent. Dealer can not verify the complaint, therefore can not repair. Nhtsa recall 14v396 appears to be the correction for the issue. Dealer will not perform the recall until they duplicate the issue. Has been at the dealer for 6 days with no duplication of the complaint. |
| Vehicle Mileage at Failure | 87500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALAMO, TN |
| VIN pattern | 2V8HW54X49RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |