| Issue ID | 713353 |
| Internal NHTSA # | 10259447 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | R32 |
| Model Year | 2008 |
| File date | 20/02/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I bought a brand new vw r32 from elindsay vw dealer at dulles va. After buying the car i had to take it back for some minor problems and they were partially resolved to my satisfaction. Around 8000 miles (couple of weeks ago) car started to feel jerky. Today the car stalled on me two times at the light. I called the dealer back reporting the issue and the customer service. I can not trust if this happens and my brakes or engine does not function. I feel that this car is putting my and my loved ones' life in danger, as well as the people on the road. Please guide me how to handle this issue. I would like them to get the car back. Vw customer care reference #809100936 - took the car for service february 9th and received it back feb 9th with a software update - feb 10th drove the car in the morning and problem was still there - feb 10th called the dealer to make an appointment. Their top tech was going to be at training so they made the appointment for feb 16th. - february 16th i took the car second time for the same problem. Tech was not available to test drive the car so they sent me away. After an hour or so they called me stating that they could not find any problems with the car. I went down back to dealer to test drive the car. Their top tech was not available so i test drove with another technician. I was able to replicate the issue several times. Head tech came afterwards and tried to assure me that everything is normal. I left the car in dealer for next morning test drive. - february 17th nobody contacted me from dealer so i called them around 1pm . They said there is nothing wrong with the car. I left the dealer with no resolution. - february 20 car started to stall when moving the foot from the break pedal. I tried to call the dealer several times to make an appointment. Regards, |
| Vehicle Mileage at Failure | 8100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RESTON, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |