2011 Volkswagen POLO 1.6 COMFORTLINE Air Bags Problems, Complaints and Defects, Recalls and Failures

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2011 Volkswagen POLO 1.6 COMFORTLINE Air Bags Problems, Complaints and Defects

 Issue ID1359864
 Internal NHTSA #10957734
 ManufacurerVolkswagen Group of America, Inc.
 Model Year2011
 File date25/08/16
 ComponentAIR BAGS
Product type codeVEHICLE
 Description of the problemI bought a vw polo 1. 6 comfortline, 2011 model from the benoni dealership. Registration number: bf66mwgp. This vehicle was financed through standard bank initially but was paid in full and had only had 84598kms on the clock at the time of my accident. The vehicle was purchased with a service plan/ maintenance plan and wap. The vehicle had recently been in for its last service at the vw krugersdorp service centre. This vehicle was 5 years old with a full service history done only by a vw dealership. On the 24th august 2016, i went out for the evening and on my way home the morning of the 25th august 2016, i had an accident and the vehicle rolled off the road into an open veld with lots of rocks and building rubble. The accident took place about 800m from the laratong hospital which is on the r41 road or better known as main reef road. I was travelling towards randfontein from roodepoort; my destination was home, 37 kingfisher ave, helikonpark, randfontein. After the accident the vehicle was towed by help 24 with instruction from outsurance and i was taken to krugersdorp private hospital for medical assistance. A few days later i was told there would be an investigation done by my insurer. Lidsay saker krugersdorp sent vw technicians to the vehicle at smd to enquire about the air bags that did not deploy, they were there twice according to dia the owner of smd. My vehicle was written off by outsurance, policy no: ot15615678 and claim no 141983078. The accident report number is ar 78/08/216 and is at kagiso saps. The reason for my letter on this site, is that even though the car had rolled, none of the air-bags deployed in the vehicle. There is a diagnostic protocol dated 14. 09. 2016, fault finding report at vw krugersdorp confirming fault. There's enough evidence in this matter to prove faulty airbags. Takata reported on faulty airbags. Please help me with this matter.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateJHB, SOUTH AFRICA,1759, NY
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?Y
 Was medical attention required?Y
 Was part original equipment?
No. of injured persons1
No. of fatalities0
 Date of purchase29/05/23
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.



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