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2011 Volkswagen POLO 1.6 COMFORTLINE Air Bags Problems, Complaints and Defects

Issue ID	1359864
Internal NHTSA #	10957734
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	POLO 1.6 COMFORTLINE
Model Year	2011
File date	25/08/16
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	I bought a vw polo 1. 6 comfortline, 2011 model from the benoni dealership. Registration number: bf66mwgp. This vehicle was financed through standard bank initially but was paid in full and had only had 84598kms on the clock at the time of my accident. The vehicle was purchased with a service plan/ maintenance plan and wap. The vehicle had recently been in for its last service at the vw krugersdorp service centre. This vehicle was 5 years old with a full service history done only by a vw dealership. On the 24th august 2016, i went out for the evening and on my way home the morning of the 25th august 2016, i had an accident and the vehicle rolled off the road into an open veld with lots of rocks and building rubble. The accident took place about 800m from the laratong hospital which is on the r41 road or better known as main reef road. I was travelling towards randfontein from roodepoort; my destination was home, 37 kingfisher ave, helikonpark, randfontein. After the accident the vehicle was towed by help 24 with instruction from outsurance and i was taken to krugersdorp private hospital for medical assistance. A few days later i was told there would be an investigation done by my insurer. Lidsay saker krugersdorp sent vw technicians to the vehicle at smd to enquire about the air bags that did not deploy, they were there twice according to dia the owner of smd. My vehicle was written off by outsurance, policy no: ot15615678 and claim no 141983078. The accident report number is ar 78/08/216 and is at kagiso saps. The reason for my letter on this site, is that even though the car had rolled, none of the air-bags deployed in the vehicle. There is a diagnostic protocol dated 14. 09. 2016, fault finding report at vw krugersdorp confirming fault. There's enough evidence in this matter to prove faulty airbags. Takata reported on faulty airbags. Please help me with this matter.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	JHB, SOUTH AFRICA,1759, NY
VIN pattern	AAVZZZ6RZBUXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	29/05/23
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN numbers:

WF0PXXGCHPKP11681 2G1FA1E39D9123252 WVWZZZ1629M009261 SHHFK27806U003246 TMBGC26Y043944822 WVGZZZ1T5BW009783 WBSKW8104G0P68698 WF0BXXWPRB6Y39074 JMZKEN92800111815 KNADE241396514758 YV1MS385472273254 VF3290K3200503272

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2011 Volkswagen POLO 1.6 COMFORTLINE Air Bags Problems, Complaints and Defects, Recalls and Failures

2011 Volkswagen POLO 1.6 COMFORTLINE Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?