| Issue ID | 586237 |
| Internal NHTSA # | 10155852 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | PHAETON |
| Model Year | 2006 |
| File date | 23/01/06 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | from day 1 we noticed that this "luxury" vehicle did not shift properly. Day 2 we returned the car to be serviced. The dealership kept the car for about 2 months because they could not fix the problem. We contacted the customer service department for volkswagen and filed our complaint. They responded by telling us that there was nothing wrong with the vehicle and that this is how the vehicle runs and that there is nothing they could do for us. They did nothing to remedy the situation and while they had the vehicle for 2 months checking into the repair we still had to make the car and insurance payments. Very bad product and service experience for us! *jb |
| Vehicle Mileage at Failure | 30 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIAMI, FL |
| VIN pattern | WVWAF03D168XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 23/01/06 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SOUTH MOTORS |
| Dealer's telephone number | 3052562470 |
| Dealer's city | MIAMI |
| Dealer's state code | FL |
| Dealer's ZIP code | 33157 |