| Issue ID | 738167 |
| Internal NHTSA # | 10283155 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | PHAETON |
| Model Year | 2004 |
| File date | 17/08/09 |
| Component | STRUCTURE:BODY:TRUNK LID |
| Product type code | VEHICLE |
| Description of the problem | 2004 vw phaeton trunk wire housing - the sleeve over the wire housing came off and then the plastic tube that covers the wires broke away from the joint that enables the wires to compress back into the trunk lid when it is closed. When having my tires rotated the service department closed the trunk lid but the plastic tube was caught between metal and rear glass shield. The glass broke and was replace. 2 weeks later, while having the 80,000 mile service the technician closed the trunk and again the plastic piece was caught and the rear glass broke. Dealer estimate to "fix" is $1,300 but it seems like a product defect. Internet blogs and posting suggest a widespread problem and vw issued a technical bulletin to dealers on how to "fix" - technical bulletin (tb) number 97-04-07. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBUS, OH |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |