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2014 Volkswagen JETTA SPORTWAGEN Electrical System Problems, Complaints and Defects

Issue ID	1305797
Internal NHTSA #	10893306
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA SPORTWAGEN
Model Year	2014
File date	27/07/16
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	When i started the car the hvac blower motor would not work. The dealer found that the motor had shorted out and instead of blowing the fuse and deactivating the blower motor and motor circuit, the blower fuse melted, the fuse box melted, and the connector was also melted. This car is primarily used for short trips and was taken to the dealer shortly after the motor stopped working, if i had been on a long trip or ignored the problem i believe this short circuit would have resulted in a fire under my dashboard. Why didn't the fuse blow and what's the point of having a fuse in the circuit if a shorted motor causes the fuse box and fuse to melt, and not blow the fuse and isolate the shorted circuit? This design is a disaster waiting to happen. I did not notice any smoke or smell of melting plastic before the motor stopped working. I've attached the repair work order, the repair was completed under new car warranty at no cost to me.
Vehicle Mileage at Failure	15567
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	TORRANCE, CA
VIN pattern	3VWPP7AJ5EMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2FMPK4G97KBC13187 WAUZZZGE6PB009655 W0L05DL68E4123437 TYBFE649F6DR00955 5TDZK3DC4DS28H532 RFHJT81BBDS001059 TSMNZC72S00615775 1J8H3E8M56Y176432 YS2P4X20001274030 KNAF54166N5151910 SALVA2BE7EH875973 WDB9036622R452580

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2014 Volkswagen JETTA SPORTWAGEN Electrical System Problems, Complaints and Defects, Recalls and Failures

2014 Volkswagen JETTA SPORTWAGEN Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?