| Issue ID | 1618611 |
| Internal NHTSA # | 11279947 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA SPORTWAGEN |
| Model Year | 2013 |
| File date | 12/11/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On a cold morning, i started my car by turning the key in the ignition, then locked the doors manually from the exterior with another key, in order to allow the car to warm up and defrost before the commute to work. When i returned 10 minutes later, the car was emitting gray smoke from the hood, and upon opening the driver's door, i discovered that the entire cabin of the vehicle was filled with gray smoke as well. I reached in and removed the key from the ignition, then left the vehicle with the driver door open to allow the smoke to air out. Once the smoke cleared, i was able to see that the dash near the driver's seat had completely melted, the ceiling had burned, the windshield had shattered, and several other dashboard components were melted and/or missing. I never witnessed flame, and i contacted 911 immediately to have police and/or fire dispatched to my home to ensure the situation was resolved. A single officer arrived and advised that with no indication of criminality, i need only contact my insurance agent, which i did. |
| Vehicle Mileage at Failure | 60100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBUS, IN |
| VIN pattern | 3VWPL7AJ7DMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |