| Issue ID | 1681635 |
| Internal NHTSA # | 11348620 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA SPORTWAGEN |
| Model Year | 2012 |
| File date | 11/06/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 volkswagen jetta sportwagen. The contact stated while driving 45 mph, there was an abnormal noise coming from rear, which caused the vehicle to be difficult to steer. The contact stated no warning light was illuminated. The contact stated that the rear springs were replaced 4 times over the course of five years. The vehicle was taken to local dealer nye volkswagen of rome located at 5865 rome-taberg rd rome, ny 13440, where it was diagnosed with rear springs needing to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure. The failure mileage was approximately 53,000. |
| Vehicle Mileage at Failure | 53000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BLOSSVALE, NY 13308, NY |
| VIN pattern | 3VWPP7AJXCMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |