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2012 Volkswagen JETTA SPORTWAGEN Power Train Problems, Complaints and Defects

Issue ID	1461376
Internal NHTSA #	11088720
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA SPORTWAGEN
Model Year	2012
File date	01/06/17
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Tl* the contact owns a 2012 volkswagen jetta sportwagen. The contact noticed that the transmission was hesitant as if the vehicle would stall when needing to change gears. In addition, the gears were slow to change over. The dealer (hansel volkswagen, 2951 corby ave, santa rosa, ca 95407, (707) 501-5977) provided a manufacturer solution of modifying the diesel system, but the failure recurred. The vehicle was taken back to the dealer more than twice, but could not diagnose or replicate the failure. The manufacturer was notified that their solution impacted the transmission, but they provided no remedy. The contact was awaiting a follow-up response from the manufacturer. The failure mileage was not available. tt contact states that vehicle was apart of the volkswagen diesel modification program required due to emission fraud. After the required modification the transmission misperformed six times when accelerating into freeway traffic or when down-shifting up hill. tt
Vehicle Mileage at Failure
Number of Occurences	6
Source of the issue	HOTLINE VOQ
City and State	HOPLAND, CA
VIN pattern	3VWPL7AJ9CMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	Y
Anti-lock brakes	N
Cruise control	Y
Number of cylinders	4
Drive train type	FWD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	HANSEL VOLKSWAGEN
Dealer's telephone number	707-501-5977
Dealer's city	SANTA ROSA
Dealer's state code	CA
Dealer's ZIP code	95407

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

YS3CD48T8V1029909 1FTFW1E88MFB49658 2B6HB21Y9VK539160 1GCCS14ZXM0188683 1G1ZD5EU2BF111288 1NXBR32E16Z581174 KMJWA37KBLU123114 5HD1FDV194Y718706 WDB2020181F123456 WAUBF78E76A251596 2C3CDZFJ4LH151787 WBA5U900708B39736

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2012 Volkswagen JETTA SPORTWAGEN Power Train Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen JETTA SPORTWAGEN Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?