| Issue ID | 1403103 |
| Internal NHTSA # | 11019513 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA SPORTWAGEN |
| Model Year | 2011 |
| File date | 10/08/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 volkswagen jetta sportwagen. While driving approximately 30 mph, the vehicle stalled and the glow plug warning indicator illuminated. The vehicle was coasted to a parking lot and was towed to the dealer (joe heidt volkswagen, 515 route 17 south, ramsey, nj, 201-327-2900) where it was diagnosed that the high pressure fuel pump contained pieces of metal, which caused the fuel system to fail. Also, a diagnostic test was performed and the contact was informed that the fuel was bad. The fuel pump system was replaced. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 70,205. |
| Vehicle Mileage at Failure | 70205 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SUFFERN, NY |
| VIN pattern | 3VWML7AJXBMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |