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2011 Volkswagen JETTA SPORTWAGEN Exterior Lighting Problems, Complaints and Defects

Issue ID	1300158
Internal NHTSA #	10885809
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA SPORTWAGEN
Model Year	2011
File date	15/07/16
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Right front headlight assembly (high & low beam, turn signal, drl), right rear taillight, third brake light, license plate light and left rear turn signal all stopped working at the same time. Dash information center reported all of these lights need to be checked. After 1. 5 hours of troubleshooting with a fluke multi-meter, i found a post on tdi forums referencing campaign 97am to check the fuse panel under the hood, position f16, 30amp fuse for melting. I checked this fuse and the fuse panel and fuse is melted. I contacted the vw dealership that verified there is no recall on this issue pertaining to my vin. I then contacted vw customer care who also said there is no recall or safety issue and they will not correct it based on numerous complaints about the issue on the 2009 - 2012 jetta sportwagens. Vw advised me to take the car to the vw dealership for further diagnosis but advised i would be responsible for any charges to fix the car.
Vehicle Mileage at Failure	106230
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PUEBLO WEST, CO
VIN pattern	3VWPL7AJ1BMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4UF16SNW0GT117512 1HD1KTP11PB628645 LJXCU2BB9PTF18147 KMFGA17HPEC271844 1C4JJXFG7PW550253 VF1KC0SAA80649118 JTJHY00W7M4356232 WVWZZZ1JZ2W079436 MR0BA3CDX00138538 JTJBZMCA4G2006051 1XPEP4TX0TD813898 WDDGF4KB9CA665132

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2011 Volkswagen JETTA SPORTWAGEN Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2011 Volkswagen JETTA SPORTWAGEN Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?