| Issue ID | 1499786 |
| Internal NHTSA # | 11131042 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA SPORTWAGEN |
| Model Year | 2011 |
| File date | 12/09/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 volkswagen jetta sportwagen. While driving 30-35 mph, the vehicle shook and misfired. Also, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the timing chain needed to be replaced. The contact called dirito brothers walnut creek volkswagen (2020 n main st, walnut creek, ca 94596, (925) 934-8224) and was informed to schedule a service appointment. The manufacturer was contacted and provided case number: 181258947. The manufacturer referred the contact to the local dealer. The failure mileage was 94,000. *dt *js *dt *jb |
| Vehicle Mileage at Failure | 94000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SANTA CLARA, CA |
| VIN pattern | 3VWLZ7AJ8BMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 5 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DUBCLINIC |
| Dealer's telephone number | 408-703-8226 |
| Dealer's city | SANTA CLARA |
| Dealer's state code | CA |
| Dealer's ZIP code | 95054 |