| Issue ID | 1475253 |
| Internal NHTSA # | 11102525 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA HYBRID |
| Model Year | 2014 |
| File date | 12/06/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 volkswagen jetta hybrid. While driving 55 mph, the vehicle inadvertently shifted gears and jerked. The vehicle was taken to stone mountain volkswagen (3500 stone mountain hwy, snellville, ga 30078) where it was diagnosed that the transmission and the hybrid (e machine) failed. The contact stated that the dealer was to contact the manufacturer to verify if the repairs would be covered under the warranty. The contact did not notify the manufacturer. The failure mileage was 64,532. |
| Vehicle Mileage at Failure | 64532 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FLORENCE, SC |
| VIN pattern | 3VW637AJ9EMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |