| Issue ID | 1493859 |
| Internal NHTSA # | 11123372 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA HYBRID |
| Model Year | 2013 |
| File date | 17/08/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Idled in left lane, waiting for green light to make left. When light turned green, attempted to move forward. The car to lurched violently and stalled in the lane of traffic. The car lurched so strongly that when it recovered, my rear bumper hit the front license plate of the car behind me bending their license plate. All the warning lights on dash lit up like the vegas strip. Despite all efforts, could not get car to restart. Then car went dash went dark. Still could not get car to restart. Tried to get car to restart for about 10 minutes. Car finally restarted and i was able to complete left turn and park vehicle in parking lot at my place of employment. There i exchanged information with the other driver regarding damage to other vehicle. Went to work all day, and was able to start the car with no issues at the end of the work day. Drove car straight to vw. After 4 days at vw, vw concludes that the dual clutch moderator needs to be replaced for a cost of $6000. Many 2013 jetta hybrids have been recalled for transmission concerns including issues where the car is unable to handle the transition between gas and electric however this vin is not included. Car is not safe. Driver does not retain control of vehicle's movements. Car's movements are unpredictable. |
| Vehicle Mileage at Failure | 76000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAGUNA NIGUEL, CA |
| VIN pattern | 3VW637AJ8DMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |