| Issue ID | 1476177 |
| Internal NHTSA # | 11103397 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA HYBRID |
| Model Year | 2013 |
| File date | 05/06/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The vehicle was stopped on a city street and would not move when the gas pedal was stepped on. There was no failure lights or indication that something was wrong. The vehicle was placed in park and then back into drive with no change. We turned the vehicle off and restarted the car. The transmission did engage and we were able to get home but there was a lot of jerking. Once the car was home the check engine light came on and we were no longer able to start it. The car was towed to the vw dealer and we were told the transmission needed to be replaced even though it only has 86,000 miles. Vw has said its out of warranty and will not be paid for. The failure, as described by the mechanic could be do to the corrosive transmission fluid that other cars were recalled for. Not sure why our vin was not included in the recall. |
| Vehicle Mileage at Failure | 86000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOERNE, TX |
| VIN pattern | 3VW637AJODMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |