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2013 Volkswagen JETTA HYBRID Power Train Problems, Complaints and Defects

Issue ID	1438707
Internal NHTSA #	11062038
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	JETTA HYBRID
Model Year	2013
File date	10/06/17
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	My 2013 volkswagen jetta hybrid was amongst those with the gearbox oil recall. It was manufactured in december of 2012, and the gearbox oil was replaced in december 2013 by the dealership. Like others who were a part of this recall, my vehicle has suffered from grinding noises and lurching when driving in reverse down the slope of my driveway. It also will lurch at times when trying to shift from 1st to 2nd (with the automatic transmission), and now the vehicle is having issues where the engine kicks on while idling for two seconds, shuts off for one second, and then kicks back on for two seconds. I took the car into a vw dealership in june that told me my transmission needed to be replaced and that it would cost $6,300 because my vehicle was no longer in warranty (~95,000 miles, 2. 5 years of driving). After reading several of the complaints that share this same issue, it appears that volkswagen tried to make things right by replacing the corrosive oil initially used, but that the time the oil was a part of the gearbox, sufficient damage was done to reduce the life of the transmission. I have reached out to vw and they simply state that they changed the oil (12 months after it was in the gear box and a part of the transmission) and that the warranty has passed and that i will have to pay the cost. I am very concerned that i will try and accelerate from a stopped position and be unable to drive because of the issues described by others. The vw dealership predicted that this will happen at some point, and that i should drive it until it does and then get the vehicle repaired. I believe this is a systemic issue tied to this group of previously recalled vw's and that a recall should be put in place to require they repair the transmission.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HUDSON, OH
VIN pattern	3VW637AJ3DMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTJHY00W7M4356232 WVWZZZ1JZ2W079436 MR0BA3CDX00138538 JTJBZMCA4G2006051 1XPEP4TX0TD813898 WDDGF4KB9CA665132 MR0EX19G503078930 WDB4351151W133069 3KPF24AD9KR097710 LVRHDAEK3SN017201 KMFWBX7JABU273363 4JGDF7CE7DA135410

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2013 Volkswagen JETTA HYBRID Power Train Problems, Complaints and Defects, Recalls and Failures

2013 Volkswagen JETTA HYBRID Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?