| Issue ID | 1283124 |
| Internal NHTSA # | 10864762 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA HYBRID |
| Model Year | 2013 |
| File date | 11/05/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | i'm really frustrated here with volkswagen it seems like every since the beginning of the year january the car's been in the shop more than i've been at the doctor. At first it was the water pump for the turbo they had to be replaced then two weeks after i got that repaired it was the brake sensor then a week after that it was the vacuum pump for the brakes, and the work doesn't stop from there it seems like from there i had to get a repair kit it's a seal that goes between the transmission and the engine including the dual clutch for the hybrid and engine transmission. As of today may 13th 2016 i was just told that volkswagen is going ahead and replace the entire complete transmission because the same error code came up from the last repairs that were done there's been roughly around $12,000 repairs either paid by the insurance extended warranty or volkswagen. I've paid out of pocket roughly around $500 plus rental insurance that i had to get because of get another car to move around. I have filed several complaints with volkswagen of america to have the car replaced buy them and they continue to deny left and right saying that i should be going through the warranty repairs. It seems like no matter what repairs are done to have the transmission repaired and 4000 miles later the same problem occurs there's definitely a safety concern there in the safety concern is that i can't drive far enough or take a small little vacation with the family without having some type of concerned if my vehicles in it died in the middle of the road. |
| Vehicle Mileage at Failure | 58775 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 3VW637AJ9DMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |