| Issue ID | 1252218 |
| Internal NHTSA # | 10819142 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA HYBRID |
| Model Year | 2013 |
| File date | 06/01/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was driving on a 2 lane street when the check hybrid flashed on my dash. The car still continued to drive normal on engine power but would no longer switch into hybrid mode. I took the car to the dealer the next day and was told that the clutch that switches the electric motor to the transmission was bad and the whole transmission needed to be replaced. I found that odd because the transmission ran fine when running on the gas engine only. The dealer also stated that the repair would not be under warranty because my car has 73000 miles and the powertrain coverage ends at 60000. I stated that i thought it should be covered under the hybrid warranty which is 100000 miles. Also because it was the check hybrid warning light that came on and not the check engine. To no avail the dealer would not budge. The car is at the waiting on a new transmission to arrive. I find the whole situation ironic that the whole transmission needed to be replace and it is not covered given the recall that was issued about the contaminated transmission fluid. (recall was done) and the fact that i received a letter from volkswagen with updated maintenance information about the transmission fluid and filter change intervals just 4 weeks before the problem occurred. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SELDEN, NY |
| VIN pattern | 3VW637AJ8DMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |