| Issue ID | 1056063 |
| Internal NHTSA # | 10578477 |
| Manufacurer | Volkswagen of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | JETTA HYBRID |
| Model Year | 2013 |
| File date | 12/12/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | After first starting the vehicle and driving approximately 5 minutes or less, when the vehicle is at a full stop, attempting to accelerate the vehicle hesitates for a least 3 to 5 seconds multiple times before the engine engages and the vehicle starts to move forward. This has happened on at least 7 different occasions and the dealer has indicated that they cannot replicate the problem although multiple incidents have been reported with the same dsg transmission on 2014 vw jetta diesel models. It felt like a choppy stutter. It was worse when the car was cold but always happened when i was applying just a small amount of pressure on the throttle. I also have a similar issue when launching the car, when putting the pedal down hard when entering fast traffic from a dead stop. I'd hit the gas and the whole car would hedge as power would disappear for a terrifying few seconds. It was something quite different than turbo lag. I have a complaint into vw and they are supposed to be working with the dealer to resolve. As of 4/9/14, i have not been able to obtain an appointment. |
| Vehicle Mileage at Failure | 250 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VOORHEES, NJ |
| VIN pattern | 3VW637AJ2DMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |