| Issue ID | 1582341 |
| Internal NHTSA # | 11231962 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GTI |
| Model Year | 2015 |
| File date | 21/05/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | While driving, the cel came on. We had the car scanned for codes. Researching the codes, we believed the issue to be crank walk. We took the car to a local shop who confirmed that thrust washers had dislodged and begun deteriorating. This is essentially a catastrophic failure as the car cannot be driven without causing significant further damage to the engine. Most cost effective solution is to replace the engine ($3500 + labor). We have spoken with vw and presented them with 17 other cases of the same failure since 1/1/2019, but they are unwilling to work with us since we did not go to a vw dealership. The vw dealership labor rate is ~50% more expensive than our shop which is equally as qualified to identify an issue such as this. Vw executive group advised me that if we took the car to a dealership so they could diagnose the issue, there would be potential for good faith assistance but nothing is guaranteed. That would require us being prepared to take on upwards of $1000 additional expense for the same repair process. This expectation is unreasonable and this type of failure, with the frequency we've been able to see indicates a serious engineering flaw that is costing owners excessive amounts of money for repair almost immediately after the warranty has expired. |
| Vehicle Mileage at Failure | 67500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRADFORD, VT |
| VIN pattern | 3VW5T7AU0FMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |