| Issue ID | 1024782 |
| Internal NHTSA # | 10553619 |
| Manufacurer | Volkswagen of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GTI |
| Model Year | 2013 |
| File date | 22/11/13 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | I purchased my volkswagen gti march of this year. During ownership, i had the windows tinted and each time it was serviced by the dealership subcontractor, the windows were scratched. The door glass and rear window was replaced with the rear glass quarter being replaced twice. This was not the safety concern, but it leads to my main concern; the windshield. The glass of the windshield has now started to chip excessively. There are at least 40 chips that refract light during driving and it has been getting worse. I have taken it to the dealer and they state that it is "normal wear". I have contacted volkswagen of america with no response. I have never had this type of glass issue with any vehicle i've owned, and i have owned nearly every make. Please advise. |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | WVWED7AJXDWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |