| Issue ID | 1114864 |
| Internal NHTSA # | 10639316 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GTI |
| Model Year | 2013 |
| File date | 15/04/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Reported recurring coolant smell to dealer at first post-purchase maintenance visit (5,000 miles), but dealer failed to find a cause. At 14,000 miles, pulled into my garage. Several minutes later, backed out of my garage and discovered a large puddle of fluid where the car had been parked, as well as trails of fluid in the driveway from pulling in previously. Dealer diagnosis: the water pump had failed. When i noted my previous coolant odor complaint, the dealership service advisor replied that "they know about this problem, but we can't fix it until it fails." the car now has 18,000 miles, and the recurring coolant smell has started again. |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VALLEY VILLAGE, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |