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2011 Volkswagen GTI Power Train Problems, Complaints and Defects

Issue ID	883800
Internal NHTSA #	10427181
Manufacurer	VOLKSWAGEN OF AMERICA, INC
Brand	VOLKSWAGEN
Model	GTI
Model Year	2011
File date	26/09/11
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	I own a 2011 vw gti 2-door dsg. I have experienced a "false neutral" about 10 times in the 2 months i have owned this car. Specifically, it happened twice on 08/27/2011, once on 9/25/2011, once on 9/26/2011. Each time i have been in manual mode... It occurs when i am coasting to either slow down or stop... Then attempt to accelerate... Though the car mfd tells me it is in gear (i. E. 3), the car is in neutral... The accelerator does nothing but rev the engine... The car remains coasting. I have to take the shifter out of manual mode, and place it into d... And wait about a second or two without touching the accelerator in order for a clutch to engage a gear and allow me to move. On 8/27, both times it happened when trying to complete a left hand turn on a green... A dangerous situation to find your car being in neutral. I have brought my car to the dealership, they refuse to help me because they were unable to replicate the issue on an approximate 5 mile test drive. I talked to vw of america, and they won't help unless a dealer can replicate it... They said it costs too much money. This is a terrible safety issue... And they are worried about the money. I offered to show them a video of it happening to someone else... It is posted on youtube... And they flat out refused. They said it wouldn't help in my case... And that it would prove nothing. Here is a link to the youtube video: http://www. Youtube. Com/watch? V=8tqodoilkyk - even if i could take a video of it happening to me in my car, they said that wouldn't help... As it would have to happen in front of a vw tech for it to be diagnosed. I have a second appointment with a different dealership next week, they will keep my car for a few days and try to replicate it. I don't know what else to do. Updated on 9/26/2011.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ARLINGTON HEIGHTS, IL
VIN pattern	WVWFV7AJ4BWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	15
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1V2KE2CA7RC233751 JTDKBABB10A445476 WVWZZZ1KZBP084878 JTJHW31U760032258 WDC1668241A792535 VF7N1HRYB73688369 SAJWA6ET4H8K46318 JMYSTCY4AGU746974 SJNFAAF16U1015888 YV1FW8250C1048316 3N1AB7APXKY269413 1FTYE1CMXHKB45247

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2011 Volkswagen GTI Power Train Problems, Complaints and Defects, Recalls and Failures

2011 Volkswagen GTI Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?