| Issue ID | 1428557 |
| Internal NHTSA # | 11051333 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GTI |
| Model Year | 2011 |
| File date | 05/07/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Rough up and down shifts with the dsg transmission. I complained several times over the last 4-5 years to vw dealerships claiming that the transmission was making horrible clunking and clanking sounds in lower gears, and would have rougher than usual shifts normally in reverse to drive, and second gear to first gear, or first gear to neutral. They all but ignored it and blamed it on being the "nature of the car" and to "get used to it". This poses an issue though as the transmission is sometimes slow or hesitant to give power or it'll cut power unexpectedly... So from a stop some power is present, but can cut out for a second or two... Leaving the driver and passengers in a dangerous position. It also lurches forward from a cold start when shifting into drive. If someone did not have their brakes fully applied, they could easily hit someone or someone's property from this trait. Now that the car is well out of the 5 year powertrain warranty, vw techs only now recognize a problem with the dsg mechatronics unit, the same part that has an open recall for 10yr/100k on previous models of the gti (2006-2010), and also reported problems on newer models as well (2014+). Vw refuses to extend any coverage to the mk6 generation, and want a total of $2400 to replace the faulty mechatronics unit. Once again, vw refuses to learn from their mistakes and uses faulty parts on newer cars and when they too begin to show issues, they turn their back on their customers. Vw might as well add mechatronics replacement on dsg equipped vehicles as part of their regular maintenance. I have lost all faith in this car brand. |
| Vehicle Mileage at Failure | 47556 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT LAUDERDALE, FL |
| VIN pattern | WVWFV7AJ1BWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |