| Issue ID | 1425415 |
| Internal NHTSA # | 11046659 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GTI |
| Model Year | 2011 |
| File date | 15/08/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 60k miles timing chain tensioner failed at idle in my garage causing catastrophic engine damage. Vwoa declined assistance despite tsb existing for updated part. Vwoa cited reason of failure as improper maintenance. All my maintenance was done on time or early at vw dealers with the exception of 3 oil changes i performed myself with recommended oil. The rate of failure is extremely high and customers are not being informed that an updated part exists. I brought this car into the dealer twice for camshaft correlation codes which were verified and i was told it's normal operation. This cost me $3000 to repair. Also warranty extensions on other parts are not disclosed when you run your vin on vw's website. Fraudulent concealment is being committed. If this happened while the vehicle was in motion a crash could have occurred as all power was lost. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT RICHEY, FL |
| VIN pattern | WVWHV7AJ2BWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |