| Issue ID | 1596572 |
| Internal NHTSA # | 11252241 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GTI |
| Model Year | 2009 |
| File date | 01/08/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 volkswagen gti. The contact stated that the abs brake module malfunctioned. Several years ago, the vehicle was taken to be repaired per nhtsa campaign number: 16v913000 (power train) by heritage volkswagen parkville (9215 harford rd, parkville, md 21234, (877) 398-1963). After a couple of days, the dealer refused to perform the recall repairs because the vehicle was showing the incorrect failure codes. The contact received a second recall notice in the mail and was informed by the dealer that the vehicle would be repaired. The contact stated that the brakes started grinding and twitching and the entire instrument panel illuminated. In addition, the speedometer stopped working, the steering became loose, and the vehicle stopped accelerating after the accelerator pedal was initially depressed. The vehicle was taken back to the same dealer and they stated that the repairs would be covered; however, they later called the contact back stating the recall repairs would not be covered. The incorrect failure codes were vag00290 (driver's side rear abs wheel speed sensor with mechanical function) and vag00285 (passenger side front abs speed sensor). The contact stated that she received a letter from the dealer that the recall had to match two of the specific codes, which was why the recall repairs were not performed. The contact was instructed to call the manufacturer. The manufacturer was contacted and stated that they would contact the dealer. The contact received the run around for a week with both the dealer and manufacturer, stating they were waiting to hear from each other. Recently, the contact was informed that the recall repairs would not be performed and the contact made arrangements to have the vehicle repaired by an independent mechanic. The failure mileage was 110,000. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BALTIMORE, MD |
| VIN pattern | WVWED71K49WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |