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2012 Volkswagen GOLF Engine Problems, Complaints and Defects

Issue ID	955538
Internal NHTSA #	10489003
Manufacurer	Volkswagen of America, Inc.
Brand	VOLKSWAGEN
Model	GOLF
Model Year	2012
File date	10/11/12
Component	ENGINE
Product type code	VEHICLE
Description of the problem	The car is a 2012 vw golf tdi, purchased around april of 2012. It had approximately 7500 miles at the time of the incident. I was on a short drive to the store and back (5 miles round trip from home). On the way back, i heard a metal grinding sound coming from the engine compartment and noticed a lack of power. I turned off the radio to confirm that the sound was coming from my new car and it was. At the next stop light, the car died and could not be restarted. I confirmed that i still had diesel fuel, and sure enough, i still had 1/4 tank. So i was not out of fuel. The engine would crank, but not start. Thankfully this happened at a stop light instead of on the hilly interstate i take to work 20 miles each day. Aside from hearing the metal grinding sound for approximately 30 seconds, i had no warning. The car had to be towed back to the dealer. The dealer took a few days to diagnose the problem as a faulty fuel pump. Apparently, the fuel pump malfunctioned and shot metal shards through my entire fuel system. It took the dealer well over a week to replace every component and the cost of labor and parts was over $10,000. Thankfully, vw covered the repair as being under warranty. A quick google search confirmed that hundreds of other vw diesel engines have had the same problem. Unfortunately, the dealer did not replace the fuel tank. Based on reports i have seen online, i can expect another failure any day. Please investigate this further and force vw to issue a recall. I have owned 5 volkswagens in the past (own 2 right now) and love them, but i will never buy another one after this incident.
Vehicle Mileage at Failure	7500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SAN JOSE, CA
VIN pattern	WVWNM7AJ6CWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	08/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF1KZ5G0645394000 SALGS5RE7KA559362 SALLDVS67VA284673 1FA6P8CF1M5107562 ZFA19900001651569 JSAAZD53S00101143 JH2SC5961EK300296 ZAREAENV4R7692973 WV1ZZZ7HZ5H056129 WAUBFAFL5CN020246 5NPE24AFXJH712739 LGXCE4CB4R0630767

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2012 Volkswagen GOLF Engine Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen GOLF Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?