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2011 Volkswagen GOLF Engine Problems, Complaints and Defects

Issue ID	1106168
Internal NHTSA #	10630265
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	GOLF
Model Year	2011
File date	05/08/14
Component	ENGINE
Product type code	VEHICLE
Description of the problem	On the night of august 5 about 8:30pm, while driving at 45mph, my car lost power while driving. I was able to get out of the traffic flow and coast until i could get to a side road and then pushed it into a parking lot. I looked at the engine and saw the serpentine belt was damaged. I also noticed fuel sitting on top of surfaces in the engine compartment. I asked my son to verify if he smelled fuel which he did as i have little sense of smell. After seeing the damaged serpentine belt, i did not attempt to restart the engine. I had the vehicle towed. At the dealer, the service representative attempted to try to start the vehicle and move it and said it wouldn't start, possibly causing additional damage since the serpentine belt was shredded. After some investigation the dealer's service manager explained that their leading theory is that diesel fuel leaked from fuel filter gasket onto the serpentine belt. Then the shredded serpentine belt took out the timing belt and caused the engine to rotate out of time causing internal damage. Car had been maintained per manufacturer schedule by this dealer, and this failure occurred 6k miles after most recent service. Dealer was unsure why the diesel fuel leaked, but the high pressure fuel pump and fuel filter seemed viable problem points. After getting engine parts replaced at great expense and getting the engine running on aug 30, 2014, dealer indicated that they couldn't detect a fuel leak and said serpentine belt condition showed no condition to indicate failure but failed anyway causing the cavalcade of engine damage. Many parts were replaced or removed and reinstalled during the repair, so it is questionable that there was no fuel leak.
Vehicle Mileage at Failure	78500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ORLANDO, FL
VIN pattern	WVWMM7AJ4BWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	08/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF1KZ5G0645394000 SALGS5RE7KA559362 SALLDVS67VA284673 1FA6P8CF1M5107562 ZFA19900001651569 JSAAZD53S00101143 JH2SC5961EK300296 ZAREAENV4R7692973 WV1ZZZ7HZ5H056129 WAUBFAFL5CN020246 5NPE24AFXJH712739 LGXCE4CB4R0630767

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2011 Volkswagen GOLF Engine Problems, Complaints and Defects, Recalls and Failures

2011 Volkswagen GOLF Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?