| Issue ID | 1148840 |
| Internal NHTSA # | 10672579 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GOLF |
| Model Year | 2011 |
| File date | 22/12/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Vehicle was being driven at 15 mph around a parking lot at a body shop. No indicator lights or computer warning system identified any problem. The vehicle control system failed completely, turning off power steering, abs brakes, shifting transmission to neutral, and preventing windows from opening. Struggled to bring car to a stop while turning. Car engine remained running during the entire event. Turned off ignition. Restarted car, no problem indicators or warnings shown. Car was driven to dealer who could not identify problem. Second dealer stated alternator problem, but car never warned of any electrical or alternator problem. Afraid to drive car as failure of vehicle control system would likely lead to death if driving on freeway. Vw dealerships were useless and contradictory and vw of america not helpful in even acknowledging the seriousness of the problem. Car is inherently unsafe to operate, the vehicle's computer system will not warn of dangerous conditions when the car is started, and catastrophic failure of the entire vehicle control system may occur at any time without any type of warning whatsoever. |
| Vehicle Mileage at Failure | 28000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | WVWDM7AJXBWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |