| Issue ID | 1537573 |
| Internal NHTSA # | 11179733 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GOLF SPORTWAGEN |
| Model Year | 2016 |
| File date | 08/02/19 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | I started my car and the airbag warning light came on. I then noticed that all controls on my steering wheel no longer worked. This includes speed control, horn, hands-free phone controls, hands-free radio controls an vehicle information options. I assume that the air bag is also not functioning. When i returned home, i googled the problem and found that the airbag clock spring was the probable cause as it had been recalled in previous years but did not include the 2016 model. I took the car in on 02/12/19. They diagnosed error code b10001 - internal failure in clock spring. My car has 39,492 miles which makes it out of warranty. I declined repair ($551. 29) as i feel it should be fixed for free. I have 2 attachments. |
| Vehicle Mileage at Failure | 39445 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEAVERDAM, VA |
| VIN pattern | 3VWC17AU0GMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |