2016 Volkswagen GOLF SPORTWAGEN Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

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2016 Volkswagen GOLF SPORTWAGEN Unknown Or Other Problems, Complaints and Defects

 Issue ID1652128
 Internal NHTSA #11317943
 ManufacurerVolkswagen Group of America, Inc.
 BrandVOLKSWAGEN
 ModelGOLF SPORTWAGEN
 Model Year2016
 File date13/03/20
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemVw service action 60e5 applies to the front sunroof drain cleaning and modification. We had unseasonably heavy rains over the last 2 days. The rainwater began pouring out under the steering wheel/fuse box area and came through the entire perimeter of the sunroof into the cabin of the car. Vw told me that all repairs relating to the sunroof leak would be covered under the service action. My daughter has a compromised immune system and is very sensitive to mold and allergens. The service advisor said the headliner and all electrical would be dried with fans and cleaned as necessary. Please take a look at the three attached photos. This damage is a result of a known defect with the design of the sunroof and i feel it has not been repaired to the state it was in before the leak occurred. This is just the visible water damage. We do not know the extent of any possible damage to any electrical components.
 Vehicle Mileage at Failure41690
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateOCEANSIDE, CA
VIN pattern 3VWC17AU3GMXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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