| Issue ID | 1652128 |
| Internal NHTSA # | 11317943 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GOLF SPORTWAGEN |
| Model Year | 2016 |
| File date | 13/03/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Vw service action 60e5 applies to the front sunroof drain cleaning and modification. We had unseasonably heavy rains over the last 2 days. The rainwater began pouring out under the steering wheel/fuse box area and came through the entire perimeter of the sunroof into the cabin of the car. Vw told me that all repairs relating to the sunroof leak would be covered under the service action. My daughter has a compromised immune system and is very sensitive to mold and allergens. The service advisor said the headliner and all electrical would be dried with fans and cleaned as necessary. Please take a look at the three attached photos. This damage is a result of a known defect with the design of the sunroof and i feel it has not been repaired to the state it was in before the leak occurred. This is just the visible water damage. We do not know the extent of any possible damage to any electrical components. |
| Vehicle Mileage at Failure | 41690 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OCEANSIDE, CA |
| VIN pattern | 3VWC17AU3GMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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