| Issue ID | 1528031 |
| Internal NHTSA # | 11165958 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GOLF SPORTWAGEN |
| Model Year | 2016 |
| File date | 05/01/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On jan. 5th 2019 the dashboard warning system showed a "error - transmission". We had it towed to the dealership - they said it was the shifter unit, and that it was not covered under the "powertrain" warranty. We were told it was still safe to drive while they ordered parts. While driving it home from the dealer, it would hesitate when starting off from a stop - with oncomming traffic, this can be a unsafe option. Looking on several vw support forums, i see this same problem come up often - most are covered under warranty because they happen earlier than ours did (36,714 miles). To me it seems vw has a problem with these shifter units, but will not do anything about it unless they are forced to. |
| Vehicle Mileage at Failure | 36714 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EARLYSVILLE, VA |
| VIN pattern | 3VWC17AU2GMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |