| Issue ID | 1537240 |
| Internal NHTSA # | 11176461 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GOLF SPORTSWAGEN |
| Model Year | 2017 |
| File date | 01/12/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 volkswagen golf sportswagen. While the vehicle was stopped with the brake pedal depressed, the rpms decreased to zero. Approximately 4 seconds after releasing the brake pedal, the vehicle failed to respond and then suddenly lunged forward and accelerated. The contact indicated that the failure was intermittent. The vehicle was taken to jim ellis volkswagen (5901 peach tree industrial blvd, champlee, ga) to be diagnosed, but the failure could not be duplicated. After the third visit to the dealer for the same failure, the dealer diagnosed that there was engine timing failure due to low quality fuel. The contact was informed to use premium fuel to rectify the failure. The contact indicated that the vehicle owner's manual instructed them to use regular fuel only. The manufacturer was notified of the failure. The failure mileage was 14,500. |
| Vehicle Mileage at Failure | 14500 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DECATOR, GA |
| VIN pattern | 3VW017AU6HMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |