| Issue ID | 1659432 |
| Internal NHTSA # | 11323353 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GOLF ALLTRACK |
| Model Year | 2019 |
| File date | 03/05/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Issue with automatic dsg transmission after 3 days of ownership and 182 miles on the odometer. Issue first happened while accelerating from a stop at a traffic light after it turned green. After shifting from 1st to 2nd the car lost power, free rev'd and after approximately 5 seconds was able to engage 2nd gear quite roughly. Presented an error message that stated "transmission in emergency mode: reverse not available." pulled into a parking lot under it's own power and power cycled the ignition. Error cleared, no warning lights at that point. Happened again a few hours later while driving at 40 mph, a series of sudden jerks and an abrupt loss of power, transmission appeared to be in neutral. Cel and other warning lights illuminated. Once the car slowed it engaged first gear and limp mode. It was only possible to drive at about 10 mph in this state. It was quite abrupt deceleration in a normal traffic pattern and was difficult to avoid getting rear-ended and pulling over safely. Scan tool error codes attached. Indicates clutch 2 opening and closing unintentionally. |
| Vehicle Mileage at Failure | 182 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANNAPOLIS, MD |
| VIN pattern | 3VWH17AU0KMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |