| Issue ID | 1503818 |
| Internal NHTSA # | 11139439 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GOLF ALLTRACK |
| Model Year | 2017 |
| File date | 27/09/18 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 volkswagen golf alltrack. The contact stated that the sun roof was blocked and leaked water into the vehicle when it rained. The vehicle was taken to volkswagen of the woodlands (855-436-0113, located at 16785 interstate 45 south, the woodlands, tx 77385) where it was stated that the failure was due to negligence by the contact. The manufacturer was made aware of the failure and stood by the dealer's ruling. The vehicle was not repaired. The failure mileage was approximately 23,000. *dt updated 11/2/18*jb the consumer stated the manufacturer advised any time the vehicle was driven through mud it was possible for the drains to become blocked, which the consumer would be responsible for repairing. *js |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | KENNARD, TX |
| VIN pattern | 3VWH17AU4HMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | VOLKSWAGENN OF THE WOODLANDS |
| Dealer's telephone number | 855-436-0113 |
| Dealer's city | THE WOODLANDS |
| Dealer's state code | TX |
| Dealer's ZIP code | 77385 |