| Issue ID | 1674915 |
| Internal NHTSA # | 11339536 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | GOLF ALLTRACK |
| Model Year | 2017 |
| File date | 13/06/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On or about 6. 13. 2019, my 2017 vw golf alltrack se leaked water through the light in the roof, behind the visor (driver's side) while stationary. Each time the headliner was stained, water sat in the light and it leaked all over my lap. As of 6. 11. 2020, it is still leaking. This appears to be a known issue and a class action suit is pending. Vw claims this is a repair defect, not a manufacture defect and only offers to cover 75% of a $12k repair on a vehicle that has 34k miles, been mostly garage kept or covered and all maintenance completed only at vw dealerships. I have filed several complaints with vw. They state that since vehicle is outside of 3 year warranty (3yr/36k mi), they are offering goodwill. I do not feel it is fair or right to have to spend even $1 to repair a known structural defect related to the spot welds and sunroof, which were likely the cause of each and every leak that the car has experienced. Additionally, the car likes to suddenly attempt to activate the collision warnings for no reason - after further research, this is a known issue as well, possibly related to water damage. Vw of america refuses to take any action beyond their offer of 75% coverage of costs as goodwill on a car that wasn't built right to begin with and frankly, is a risk to the safety of my two children, 4 & 2, as a spot weld in the sunroof is surely a sign that it's likely not the only structural defect or failure of the vehicle. This is my 4th vw and clearly will be my last. |
| Vehicle Mileage at Failure | 34000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SIMSBURY, CT |
| VIN pattern | 3VWH17AU6HMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |