| Issue ID | 1505995 |
| Internal NHTSA # | 11141220 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2014 |
| File date | 10/10/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving on hwy at approx. 50 mph, automatic transmission shifted by itself to neutral. Unable to shift back to drive, pulled over and using breaks was able to stop vehicle on emergency lane. Was able then to change gear to park. Turn off car and start again. Called mechanic who had previously heard of neutral switch vw issues. This eos only has 26,000 miles and is 4 yrs old since purchased new. Thus still covered by powertrain warranty until april 2019. Dealership diagnosis calls for a $1525 shift lever with multi-switch (includes neutral switch) replacement reportedly not covered by any warranty of this vehicle, including the powertrain warranty that eos has for 5yrs / 60,000 miles. A safety hazard in the making prone to hwy accidents and possible loss of life and multi vehicle risk and failure to recognize and apply warranty offered at purchase time on new vehicle |
| Vehicle Mileage at Failure | 26000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAROLINA, PR |
| VIN pattern | WVWBW8AH4DVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |