| Issue ID | 1280646 |
| Internal NHTSA # | 10862899 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2014 |
| File date | 30/04/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall received letter in the mail re: safety recalled. Contatcted vw to request 1. Termination of lease or 2. That the fix the car immediately or 3. Provide me with an alternate vehicle that is safe to drive in the interrim and the overall result is that they have not been helpful at all. I am very dissatisified with the way they are handling this and i am very scared to drive this vehicle with myself or family members in it, as the letter they sent indicates this situation "may result in serious injury or death to vehicle occupants". I pay a lot of money to lease this vehicle and i would expect a certain level of professionalism and concern for the safety of the consumer, especially by a car manufacturer. I am very concerned for the personal well being and safety of my family and myself and am requesting assistance to deal with this matter. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAMPA, FL |
| VIN pattern | WVWBW8AH3EVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |