| Issue ID | 1279674 |
| Internal NHTSA # | 10862152 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2014 |
| File date | 09/03/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2014 volkswagen eos. The contact stated that the dealer informed that the vehicle was included in nhtsa campaign number: 16v078000 (air bags). The contact mentioned that a recall notification was not received and was unaware of the recall prior to the dealer informing the information. The dealer and the manufacturer were unable to determine when the parts might become available and indicated that the contact was to be placed on a waiting list. In addition, the manufacturer stated that it might be longer than six months to obtain the parts for the recall repair. The contact felt that the recall had exceeded a reasonable amount of time for the repair. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ATLANTA, GA |
| VIN pattern | WVWBW8AH2EVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |