| Issue ID | 1412711 |
| Internal NHTSA # | 11032235 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2012 |
| File date | 11/09/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have a 2012 vw eos with 75,000 miles, maintained regularly. Last month the timing chain tensioner failed and fell into the engine while it was moving, destroying the remainder of the engine (lost compression on 3 of 4 cylinders, engine replacement was $6,980 with my private mechanic-no used engines are available nationwide so i had to purchase new). There are many complaints about this happening to others on the internet. I contacted vw customer service, who said it was not recalled. There are at least two class action lawsuits about this same issue affecting others and one private lawsuit in nj. I spoke to an attorney and personal law suit will be too expensive for me. Note also, i called nhtsa in september and filed a compliant over the phone--i added my compliant at that time but it does not appear to be registered on this nhtsa website. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TRABUCO CANYON, CA |
| VIN pattern | WVWBW7AH1CVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |