| Issue ID | 1410006 |
| Internal NHTSA # | 11025443 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2012 |
| File date | 11/09/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 volkswagen eos. While driving 30 mph, the vehicle stalled without warning. The contact's husband coasted the vehicle to the right side of the road. The vehicle would not restart and was towed to an independent mechanic where it was diagnosed that the timing chain tensioner fractured and destroyed the engine. The vehicle was repaired. A dealer was not contacted. The manufacturer was made aware of the issue and stated that there were no recalls on the failure. The failure mileage was 75,000. Updated 12/13/2017 *ln |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | TRABUCO CANYON, CA |
| VIN pattern | WVWBW7AH1CVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | VOLKSWAGEN OF SAYBROOK |
| Dealer's telephone number | 888-435-8940 |
| Dealer's city | OLD SAYBROOK |
| Dealer's state code | CT |
| Dealer's ZIP code | 06475 |