| Issue ID | 1077352 |
| Internal NHTSA # | 10598867 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2011 |
| File date | 16/06/14 |
| Component | COMMUNICATIONS:HORN ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | My wife was sitting in her vehicle at work when a dump truck was backing up towards her vehicle. She tried to alert the truck driver using the horn. The horn did not make a sound. The key was not in the ignition. After contacting vw dealer about the horn i was told that the key has to be in the ignition to power the horn. I find this to be a safety issue. I also asked if the air bag would function under the same condition and i was told probably not. I could think of a scenario where this could also be a safety issue. It seems to me that an engineering solution needs to be updated for a passive situation such as in my wives case. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCHENECTADY, NY |
| VIN pattern | WVWBA7AH8BVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |