| Issue ID | 1232013 |
| Internal NHTSA # | 10785381 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2010 |
| File date | 01/09/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2010 vw eos. Dsg transmission.<43,000 miles. Issue: intermittent - loss of motive power attempting to move from stationary position to reverse/drive and/or delayed power engagement (jerking). Loss of power when shifting into reverse from stationary position on common drive (slight incline) causes the car to roll forward presenting risk of collision (oncoming vehicle from opposing garage, pedestrian, infrastructure). Delayed engagement jerk in same situation presents risk of collision (passing vehicle (waiting for me to move, decides to pass, clutch engages and jerks car backwards), pedestrian, infrastructure). Parallel parking on major city street lost power in reverse and drive causing traffic backup and other vehicles to veer into oncoming traffic lane. Unpredictable delayed drive engagement when pulling into traffic on major city street. Dealer informed dsg clutch pack requires replacement. Located tsb dated 2/6/14 (tb-30-14-01/vw 2028783). Car in for complete servicing 8/7/14. Interactive inspection performed. No indication of potential issue or need for any related maintenance. View as a consumer - negligent conduct given the potential ramifications of dsg failure. Fault should require more than a tsb as loss of vehicle control poses meaningful risk of injury. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | WVWBA7AH0AVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |