| Issue ID | 1231680 |
| Internal NHTSA # | 10785153 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2010 |
| File date | 06/10/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | For at least the last year the car has been "jerking" and/or "not taking off" when i step on the accelerator (when accelerating from a stand still or if pressing on the pedal when in motion). I have told the auto dealer more than once and was told they checked it and it was fine. So, the last time i took it in (the car only has 39,000 miles on it) i insisted that someone from the dealership take a ride with me as the problem still existed. The tech advisor did and admitted there is definitely a problem. I was 1st told it was a mechatronis coding error having to do with the dsg. Now i have been told it is a clutch pak and that is not covered under warranty. I spoke to vwoa and they said some of the vehicles had been granted dsg warranty extensions however, mine was not one of them because my vin didn't show in their records. Since i clearly have the problem of the non-acceleration and the jerking; it should have been. |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BURR RIDGE, IL |
| VIN pattern | WVWBA7AH5AVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |